| TruChoice Federal Credit Union, your member owned
financial institution, is committed to providing you with competitive products
and services to meet your financial needs and help you reach your goals. We are
equally committed to protecting the privacy of our members. Under federal law,
we are required to give you this privacy notice. It describes our credit
union's privacy policy and practices concerning the personal information we
collect and disclose about our members. It also includes information about the
parties who receive personal and sometimes nonpublic information from us as we
conduct the business of the credit union. These practices are followed by the
credit union.
If after reading this notice you have questions, please contact us at:
(207) 772-0808 or 1-800-639-5550
or write to:
Member Services Representative
TruChoice FCU
P.O. Box 10659
Portland, ME 04104
Information We Collect About You
We collect nonpublic personal information about you from the
following sources:
- Information we receive from you on applications and other forms
- Information about your transaction with us
- Information we receive from a consumer reporting agency
- Information
obtained when verifying the information you provide on an application or
other forms. This may be obtained from your current or past employers, or
from other institutions where you conduct financial transactions.
Information We Disclose
We do not disclose any nonpublic personal information about
our members or former members to anyone, except as permitted by law.
Disclosure of Information to Parties that Provide Services to Us
We may disclose all of the information we collect, as
described above, to companies that perform marketing services on our behalf or
to other financial institutions with whom we have joint marketing agreements.
Disclosure of Information About Former Members
If you terminate your membership with TruChoice
Federal Credit Union, we will not share information we have collected about you
except as may be permitted or required by law.
How We Protect Your Information
We restrict access to nonpublic personal information about
you to persons who need to know that personal information to provide products
or services to you. We maintain physical, electronic, and procedural safeguards
that comply with Federal Regulations to guard your nonpublic personal
information.
What Members Can Do to Help
TruChoice Federal Credit Union is committed to protecting
the privacy of its members. Members can help by following these simple
guidelines:
- Protect your account numbers, plastic card numbers, PINs (Personal Identification
Numbers) or passwords. Never keep your PIN with your card, which can
provide free access to accounts if your card is lost or stolen.
- Use caution when disclosing your account numbers, social security number,
etc., to other persons. If someone calls you explaining the call is on
behalf of the credit union and asks for your account number, you should
beware. Official credit union staff will have access to your information
and will not need to ask for it.
- Keep your information with us current. If your address or phone number changes,
please let us know. It is important that we have current information on
how to reach you. If we detect potentially fraudulent or unauthorized
activity or use of an account, we will attempt to contact you immediately.
Let us know if you have questions. Please do not hesitate to call us,
we are here to serve you!
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